Service Name: Technical Support for Non-Scheduled Activities in Public Computer Labs

Service For: University departments

Service Channel: In person

Processing Time: Immediate

Primary Contact:

  • Educational Digitization Department (027-87858029)
  • Administration Office (027-87651979)

Service Description: Paid technical support for fee-charging activities organized by university or outside units, using existing facilities without disturbing regular teaching and administration. It covers:

  • maintenance and management of public computer lab equipment
  • technical support from computer lab staff
  • technical support for multimedia classrooms, including teaching and standardized-testing equipment

Procedure:

  1. Contact the Network Information Center in advance to discuss the activity and what you need.
  2. If the activity follows university rules, does not clash with the teaching schedule, and technical staff are available, hand in a signed paper copy of the “Network Information Center Technical Support Request Form for Service Projects” to the Administration Office, 爱特楼 (Aite Building) room 1914.

Attachment: Network Information Center Technical Support Request Form for Service Projects (Template).docx